Shipping policy
Shipping Policy – Tmrw
Shipping Methods & Costs
At Tmrw, we aim to process and ship orders as quickly and securely as possible. Shipping options, methods, and costs are presented at checkout based on your delivery address and order details.
All shipping and handling charges are displayed during checkout and must be approved before completing your order. Shipping costs may vary depending on destination, shipping method selected, order value, and applicable promotions.
Free shipping may be available for eligible orders, including qualifying order value thresholds or active subscriptions, and will be clearly shown at checkout where applicable.
Tmrw offers free shipping for all subscription orders after order 2+ globally as part of our Tmrw Club benefits. For more information on our Tmrw Club membership benefits, head to club.drinktmrw.com/a/account/subscriptions/ or contact hello@drinktmrw.com
Shipping Destinations
We currently ship to the following countries and regions:
Global: United States, Canada, United Kingdom, Australia, New Zealand, Singapore, United Arab Emirates, Saudi Arabia, Qatar, Hong Kong SAR, Israel, Japan, Malaysia, Mexico, Philippines, South Africa, South Korea, Taiwan, and Thailand.
Europe: Andorra, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Vatican City
If your country is not available at checkout, shipping is not currently supported. We are actively working to expand availability and plan to make Tmrw available in additional countries in the future.
Order Processing
Orders are typically processed and dispatched within 1–2 business days after payment has been successfully processed, excluding weekends and public holidays.
Orders placed during promotional periods or peak demand may require additional processing time.
Delivery Timeframes
Estimated delivery times are shown at checkout and are provided as guidelines only. Delivery times may vary due to factors outside our control, including customs processing, courier delays, weather events, or regional disruptions.
Tmrw is not responsible for delays once an order has been handed over to the shipping carrier.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. Tracking availability and updates may vary depending on the carrier and destination.
Authority to Leave (ATL)
Orders may be delivered with Authority to Leave, meaning no signature is required unless otherwise specified by the carrier.
By placing an order, you authorize the carrier to leave the parcel in a safe location at the delivery address. Tmrw is not responsible for parcels marked as delivered by the carrier.
Orders returned due to incorrect addresses, failed delivery attempts, or uncollected parcels may be subject to reshipping fees.
Customs, Duties & Import Restrictions
International orders may be subject to customs inspections, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.
Please ensure supplements are permitted for import into your country before ordering. Orders refused, delayed, abandoned, or returned due to customs or regulatory issues are not eligible for a refund.
Risk of Loss
Title and risk of loss pass to the customer once the order is transferred to the shipping carrier. Shipping and delivery dates are estimates only and cannot be guaranteed.
Questions
If you have any questions about shipping or delivery, please contact us at
hello@drinktmrw.com